Job Description

JOB DESCRIPTION

Job title: Donor Relationship Office

Department: Marketing & Resource Mobilization

Location : Delhi

Grade: B

Reporting to: Assistant Manager- Retention

Travel Requirement:

Level Of Contact With Children: 2 (Sporadic or occasional contact with children)

The position holder shall be responsible to adhere & work within the ambit of Plan India’s Safeguarding Policy & Gender Equality Policy.

ABOUT PLAN INDIA

Plan International (India Chapter), also referred to as Plan India, is an Indian registered not-for-profit organization that is constantly striving to advance welfare and development for children and equality for all girls and women in India. Through its grassroots social development work, Plan India seeks to create lasting impact in the lives of poor and vulnerable children, their families and communities, by gender transformative child-centered community development.

Since 1996, Plan India has improved the lives of millions of children and young people by enabling them to access and benefit from the safety nets and schemes of the government for child protection, quality education and healthcare services, healthy environment, livelihood opportunities and participation in community development. To know more about Plan India, visit www.planindia.org

SUMMARY OF THE OVERALL JOB:

The Donor Relationship Officer will be responsible for developing and managing relationships with Mid value donors (MVD) / High Net Worth Individuals (HNI) to secure substantial donations, ensuring sustainable funding for our programs and initiatives.

KEY FUNCTIONS / RESPONSIBILITIES:

1. Donor Relationship Management:

• Develop and maintain strong relationships with HNI/MVD donors through regular communication and personalized engagement.

• Ensure high levels of donor satisfaction by understanding their interests and aligning them with the organization’s goals.

2. Fundraising Strategy:

• Design and implement a comprehensive strategy to attract and retain HNI/MVD donors.

• Identify potential HNI/MVD prospects and develop tailored proposals to secure their support.

• Writing content & designing material, collaterals, flyers etc as per the HNI/MVD segment requirement

3. Donor Engagement:

• Plan and coordinate exclusive events, meetings, and visits for MVD/HNI donors to enhance their connection with the organization’s mission.

• Provide regular updates to donors on the impact of their contributions through detailed reports, newsletters, and personal updates.

4. Collaboration and Coordination:

• Work closely with program teams to gather relevant information and success stories that can be shared with donors.

5. Data Management and Reporting:

• Maintain accurate records of donor interactions and contributions using the organization's CRM system.

• Prepare monthly reports on fundraising activities, progress towards targets, and strategic recommendations.

6. Training and Capacity Building:

• Train and mentor junior staff and volunteers involved in MVD/HNI fundraising activities.

• Stay updated on best practices and emerging trends in MVD/HNI fundraising to continually enhance the organization’s approach.

Target (Per Annum):

• Secure a minimum of 1 crore donations from MVD/HNI donors each fiscal year.

• You are required to achieve the goals by maintaining 40% Acquisition & 60% Retention.

• Achieve a donor retention rate of minimum 40% for existing MVD/HNI donors.

• Organize and host a minimum of one exclusive donor events each quarter.

ELIGIBILITY:

• Graduate/ Post Graduate

• 1-3 Years of relevant experience in Donor service

• Excellent English communication skills with demonstrated ability to talk and listen to people and build rapport with them.

• Highly performance-oriented and ability to work in a team.

• Energy and drive to inspire people

• Public Speaking skills

HOW TO APPLY?

Interested candidates can share their application on planindiacareers@planindia.org with the position name mentioned in the subject of email i.e. “Donor Relationship Officer”

Kindly share your current and expected remuneration.

Last date for application is 30th September 2024.

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