Job Description

Assistant Manager - IT

Location: Delhi

Breakthrough is looking for an Assistant Manager – IT for its Operation’s team at Delhi. The role will include providing full technical support for hardware and software, maintaining AMC’s, monitoring of computer networks, data backups, managing MDM’s, etc. The person will report to Deputy Director - IT.

The detailed role and responsibilities are mentioned below:

 

Key Responsibilities:

Provide technical support to users in different locations

To give support to users on Google Workspace, Office 365, Azure, AWS, Zoom and other cloud applications/platforms

Provide hosting support to web and mobile applications

Setup & administer servers, desktop computers, printers, routers, switches, firewalls, smartphones & keep these updated and patched

Support LANs, WANs, network segments, Internet, and intranet systems

Manage account and licenses of various applications and service providers

Ensure that the purchase ordering process is complete for IT related purchase

Dealing with IT related suppliers / vendors and maintaining SLA

Ensure regular backup of data is taken in all locations and monitor disaster recovery sites

Oversee, track and measure system and network performance

Execute different maintenance activities when needed

Manage conference systems across all business units

Perform other ad-hoc projects or tasks as assigned

Contribute to monthly, quarterly and annual report for the IT vertical.

Specific Knowledge, Skill & Experience Required:

 

Graduate and/or diploma in related field.

5-7 years of experience in system administration and in IT support

In-depth knowledge of a variety of IT systems, databases and applications

Experience with Firewall configuration

Familiarity with TCP/IP protocols and LAN/WAN configuration and backup technologies

Hands-on experience with troubleshooting and repairing complex IT issues

Google workspace experience

Good analytical & problem solving skills

Strong communication skills

Ability to travel to the field or branch offices.

About Breakthrough:

 

Breakthrough was founded in 1999 with the mission of using arts and culture to bring human rights issues - especially violence and discrimination against marginalised groups - into mainstream conversation and inspire critical mass of people to take action for change. Its award-winning music albums and campaigns have won innumerable awards and have stirred unprecedented discussion across India about women’s rights and brought the problem of domestic violence out from behind closed doors. Earlier partnerships with the Ministry of Women and Child Development for dissemination of our media and IEC products ensures that the messaging reaches large numbers as can be seen by the Bell Bajao campaign that reached 130 million in Phase I and 110 million in Phase II. The support was received pro-bono and is estimated to be worth INR 150 million. The Ministry has adopted Breakthrough’s MissionHazaar campaign on preventing sex selection under its flagship “Beti Bachao, Beti Padhao” campaign and is disseminating the TV spots, curriculum and communication guide in 12 Indian languages.

Breakthrough’s current work spans across 5 states on transforming gender norms to prevent Violence against Women & Girls, and exploring the interlinkages between its various manifestations. Breakthrough makes innovative use of media, arts and technology including digital and mobiles, leadership development and community mobilisation to activate critical mass of people who will deliver the culture change needed to make violence against women and girls unacceptable. Centre to this is a gender equity curriculum, called Taron ki Toli that builds gender equitable views among adolescents 11-18 year olds, in school and in the community. Breakthrough uses leadership development to build capacities of 15-25 year olds to transform themselves and recruit others to make violence against women and girls unacceptable. It also works in the community with influencers and gatekeepers to shift norms to prevent violence and build values for girls and women. Media and arts infuse all our work and building evidence is a strong focus. Strategic partnership with governments are key – currently partnering with the Department of Education, Government of Punjab to apply gender lens to middle school curriculum across government schools. Currently reaching 573,000 adolescents and their communities to prevent violence against women and promote a culture of human rights, Breakthrough plans to reach 2 million adolescents over the next few years.

Breakthrough Values:

The position holder will be expected to work in line with organisational values which are:

Dignity

Integrity

Equity

Breakthrough is an equal opportunity employer.  We consider applicants for all positions without regard to race, colour, caste, religion, creed, gender, national origin, age, disability, economic status, marital status, veteran status, sexual orientation, or any other legally protected status. Our policies and procedures reflect our commitment to child safeguarding.

To know more about Breakthrough, please visit – www.inbreakthrough.org

Eligible candidates interested in this position may apply through the following link : https://www.btconnect.org.in/Applicant/CreateJobApplicant

Also, you can submit your resume accompanied by a cover letter, giving reasons in support of the suitability for the position and mentioning the current/expected salary. Send it by email to jobs@ inbreakthrough.org  by or before 31st Aug 2023.

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