Job Description

Job Title: Communications and Documentation Executive (NGO)

Organisation: Kshamata

About Kshamata: Kshamataworks with women who are vulnerable and victims of gender based violence including human trafficking with the aim of breaking the cycle of exploitation by equipping them with vocational skills and handholding them into livelihoods; empowering them with life skills and supporting them to transition into living self-reliant lives with a clear sense of dignity, identity and self-worth.

Job Overview:

We are seeking a dynamic Communications and Documentation Executive to join our non-profit organization. As the Communications Executive, you will be responsible for implementing comprehensive documentation that effectively convey our mission, programs, and impact to various stakeholders. Additionally, you will manage our social media presence and handle content development to support our organization's communication needs.

Responsibilities:

Develop and execute communication strategies: Create and implement strategic communication plans that align with the organization's mission and objectives. Identify target audiences, craft key messages, and select appropriate communication channels (e.g., press releases, newsletters, website, blogs, etc.) to effectively reach stakeholders.

Social media management: Oversee the organization's social media presence across various platforms (e.g., Facebook, Twitter, Instagram, LinkedIn). Develop engaging content, including posts, articles, graphics, and videos. Monitor social media conversations and respond to comments and inquiries.

Content creation and storytelling: Generate compelling and impactful content for various communication channels. Write press releases, articles, blog posts, and other materials to highlight the organization's achievements, initiatives, and impact. Develop captivating stories that resonate with different audiences and showcase the organization's work.

Documentation management: Create and maintain a comprehensive repository of organizational documentation, including reports, case studies, success stories, photos and other relevant materials. Organize and categorize documentation for easy access and retrieval. Ensure accuracy, consistency, and clarity in documentation that is required while reporting to the various donors.

Analytics and reporting: Monitor and analyze communication activities, including social media metrics, website analytics, and media coverage. Prepare regular reports and provide insights to improve communication effectiveness. Utilize data-driven approaches to refine strategies and tactics.

Qualifications:

Bachelor's degree in communications, public relations, journalism, or a related field.

Proven experience (2 years) in communications, social media management, and documentation within the non-profit sector or a related field.

Excellent written and verbal communication skills, with the ability to create compelling content tailored to different audiences and platforms.

Proficiency in managing and leveraging social media platforms for organizational visibility, engagement, and community building.

Strong attention to detail and accuracy in documentation management, ensuring consistency and easy retrieval of materials.

Familiarity with content management systems, analytics tools, and email marketing platforms.

Creative and strategic thinking with a proactive approach to communication initiatives.

Passion for social causes and a genuine commitment to making a positive impact through the non-profit sector.

Note: This job description serves as a general guideline and is subject to modification and evolution based on the needs of the organization.

To apply for this exciting position, forward your CV and cover 

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