Job Description

Program associates are responsible for implementing and managing programs that support the mission of their organization. They may work with a variety of different groups, from children to seniors, but they all have one thing in common: they need help getting things done.

Program associates act as liaisons between these groups and the larger organization. They coordinate activities, provide resources, and otherwise facilitate the implementation of programs designed to improve quality of life or promote social change.

Program Associate Job Duties
Program associates typically have a wide range of responsibilities, which can include:

Developing marketing materials such as brochures, pamphlets, or newsletters to promote the organization’s mission and services to potential donors
Monitoring program results to ensure that objectives are being met
Assisting with event planning, including developing invitations and registering guests
Conducting research on specific issues related to the organization’s mission
Coordinating administrative tasks such as answering phones and greeting visitors
Managing databases of donors, volunteers, board members, prospective board members, and other stakeholders
Handling general office administration tasks such as answering phones, filing documents, and ordering office supplies
Coordinating fundraising activities including soliciting donations from individuals and businesses in person or over the phone
Coordinating special events such as concerts or galas

Organization: Organization is another skill that can help you succeed in a program associate role. You may be responsible for managing multiple projects at once, so it’s important to keep track of all the details of each project. This can include keeping track of project budgets, managing employee schedules and organizing files and documents.

Teamwork: Working with others is an important part of a program associate’s job. You may work with a team of other program associates, volunteers and students to plan and execute events and activities. You may also work with other staff members to organize and manage programs and events.

Time management: Time management is another skill that can help you succeed in a program associate role. You may be responsible for scheduling meetings, maintaining records and completing other tasks on a deadline. Having strong time management skills can help you complete your work efficiently and on time.

Computer skills: Computer skills are also important for program associates. Many of your duties will involve using computers, including creating and sending emails, creating presentations and entering data into databases. You may also be required to use computer programs for data analysis or to create marketing materials.
Duties & Responsibilities

Serve as the primary point of contact for programmatic inquiries, correspondence, and data requests
Assist with the planning and execution of programmatic events and meetings
Help to develop and maintain positive relationships with key partners and stakeholders
Support the creation and distribution of programmatic marketing and promotional materials
Conduct research on potential new programs and initiatives
Maintain up-to-date knowledge of relevant trends and developments in the field
Prepare reports, presentations, and other programmatic documentation as needed
Provide administrative support to the programmatic team, including scheduling, travel arrangements, expense reporting, and invoicing
Help to manage programmatic budgets and track spending
Monitor programmatic outcomes and impact, and make recommendations for improvement
Serve as a resource to program participants, providing information and guidance as needed
Perform other duties as assigned
Required Skills and Qualifications

Bachelor’s degree in related field
1-2 years professional experience, preferably in program administration or a similar role
Excellent written and verbal communication skills
Strong organizational skills and attention to detail
Ability to work independently and as part of a team
Proficiency in Microsoft Office Suite
Preferred Skills and Qualifications

Master’s degree in related field
3-5 years professional experience in program administration or a similar role
Experience with project management software, such as Basecamp or Asana
Familiarity with graphic design software, such as Adobe Photoshop or Illustrator
Working knowledge of HTML and CSS

Languages:
Fluency in English is required. Knowledge of Kiswahili and any other UN language is desirable.

About Company

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