Job Description

Interested candidates may share their resumes at jobs@aarushimpact.

Case Worker

Name of the Position: Case Worker (Female candidates preferred)

Location – Mumbai/Bangalore/KolkataNagpur

About our client

They are a 30-year-old not-for- profit organization working across 5 states in India and They are building a team of highly talented and mission-oriented professionals who can solve some of the most complex social problems that exist in the society. They do this through design thinking and by using modern state of art technology and strategy. They have a team of experts from diverse fields such as lawyers, researchers, social workers, psychologists, criminologists, social movement builders, and campaign

Please read on if you are still keen to know more about the role!

Key Responsibilites:

1. Management:

• Playing the role of a Support person in the life of Survivor

• Accompany the Multi-Disciplinary Unit team in assisting the system to conduct the rescue operations

• Playing an active role in the Post Rescue procedures

• Working in the shelter home as part of the rehabilitation team.

• Document case studies as well as formal case work reporting to assist in the process of rehabilitation and reintegration of the survivors.

2. Case Work:

• Provides assistance to survivors through methods such as identifying and discussing problems;

• Developing a flexible plan of action along with the survivor to ensure basic needs are met including safe space, meals, health, treatment, legal and financial needs while encouraging self-sufficiency as much as possible once the survivor is reintegrated back into society.

• Monitors the survivors' progress toward the resolution of problems through methods such as motivating and facilitating participation in programs.

• Assists survivors in interacting with various external communities/governments- CWCs and law enforcement agencies.

• Completes and maintains case-related manuals, computerized records, and documentation.

• Taking notes and statements of the victims, maintaining the report, and sending it to MDU on a timely basis.

• Maintain detailed reports of Aftercare work and activities.

• Maintain communication with the supervisors for Aftercare work updates and any challenges.

• Coordination skills: the ability to make responsible arrangements for survivors through other agencies by means of organized communication.

• Seeing the good in people and understanding there is a reason for the behavior and not being very judgemental towards survivors, internal and external stakeholders.

• Good active listener

• Empathy: the ability to put oneself in another’s shoes

• Ability to communicate effectively both verbally and in writing

• Ability to organize and prioritize work

• Ability to observe and recognize changes in survivors

• Ability to establish and maintain rapport while maintaining boundaries with survivors

• Case management skills

• Ability to provide support and cooperation to the internal and external staff.

• Suitability to work with disadvantaged and challenging groups of people- trafficked survivors in a diverse environment.

• Conflict Resolution and Crisis Intervention Skills

• Advocacy Skills

• Ability to deal with others effectively

3. Documentation:

• Completes and maintains case-related manuals, computerized records, and documentation.

• Caseworkers should take reasonable steps to ensure that documentation in records is accurate and reflects the services provided to Survivors

• Clear and precise report writing

• Statement Recordings

• Maintain all the case records and document the survivors' journey

4. Program:

• Fully understand victim protection, custody law, and procedures.

• Provide direct assistance to victims in cases in which aftercare services are unable or unwilling to be provided by the stakeholders.

• Provide backstop psychosocial counseling to the rescued victims.

• Ensure that the victim receives full support and protection which is legally mandated.

• Monitor the progress of the victims where the services are provided.

• Monitor the activities and services provided in the government and private shelter homes.

5. Miscellaneous:

• Carry out additional responsibilities and assignments by the Supervisors.

• Maintain confidentiality of the organizational information.

6. Desired Skills & Experience

• Educational qualification in MSW/Masters in Sociology/ Master in Social Sciences and Similar discipline from reputed colleges

• 1 to 3 years of experience working closely with women and children

• Hands-on experience with Individual care plans for each victim and report making

• Positive attitude and good team spirit

• Excellent communication skills

7. Languages known:

English, and Marathi for Mumbai and Nagpur

English and Kannada for Bangalore

English and Bengali for Kolkata

About Company

All Jobs posted by: A Not For Profit Organisation